About Us
From initial meeting to completion of sale, the experienced and skilled team at Susan Payne Property are totally dedicated to working in the best interests of you, the vendor. No corporate sales pitches, no gimmicks, just perpetual enthusiasm, hard work, skill and traditional high-quality customer service.
A Personal Approach
We understand that each of our vendors circumstances are as unique as the homes that we sell, which is why our bespoke, efficient, personal service, is always tailored to suit you and your individual requirements.
Telling the Story
When instructed, we love to prepare detailed sales particulars that tell the story of your home, which we combine with an abundance of high quality, carefully chosen photographs and a floorplan, really giving an insight to a potential buyer before they step over the threshold.
Marketing Mix
Our cutting-edge mixture of online and offline marketing will ensure your property is seen by the maximum number of potential buyers, from the moment you instruct us. We work with top performing portals Rightmove, Zoopla and OnTheMarket which work in harmony with our own website. We advertise in Coast Magazine, Island Living Magazine and Island Life Magazine, carefully chosen because of the demographic of their readers. We target specific groups of people in locations such as London and throughout the South Coast with a varied mix of social media. We also support a number of Island events and maintain a welcoming office to further enhance our marketing reach locally.
Ongoing Care
Once you are live on the market, our team will carefully monitor your listing and regularly communicate with you at every step of the way. We take the time to understand the individual needs of any potential buyer before booking an appointment enabling us to bring qualified clients, every time. Viewings will be accompanied by an experienced team member, and feedback will always be provided on the same day as the viewing.
Sold!
Offers will be negotiated with the expert skill and tact that only decades of experience can bring, ensuring that you realise the very best price for your home. When your sale is agreed, our dedicated sales progression staff will leave no stone unturned and will work tirelessly towards an exchange of contracts leading to a successful completion.
Our Responsibility
We really appreciate the trust that you place in us to handle the sale of what is often your most sizeable and personal asset. As a team we have over 50 years combined experience in marketing, sales and sales progression. We pride ourselves on our high levels of customer service throughout the sales process, but don’t take our word for it, read some of our impartial Trustpilot reviews.
